Thank you for shopping at jptipo.top. We strive to provide you with high-quality Japanese toilet salt cleaners. If you are not entirely satisfied with your purchase, we’re here to help.
Returns:
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You also need to have the receipt or proof of purchase.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at [email protected] with your order number and a photo of the damaged or defective item. We will work with you to resolve the issue, which may include a replacement or a full refund.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to our return address.
Non-Returnable Items:
Certain items are non-returnable, including:
Return Address:
Please contact us at [email protected] to obtain the return address.
Contact Us:
If you have any questions on how to return your item, contact us at [email protected].
